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Welcome
I'm Andrew Ireland.
An experienced Product Manager, Digital Native & fully qualified Gas Engineer with over 15 years history of working in the heating, renewables and environment industry.
Check out my work
An experienced Product Manager, Digital Native & fully qualified Gas Engineer with over 15 years history of working in the heating, renewables and environment industry.
Check out my work
In my career, I have been launching and managing hardware and software products in a portfolio of industry-leading products, providing onsite & offsite support, running training courses, speaking at events, supporting internal staff and working with trade associations to support legislation and industry.
In this role I manage a team of product managers and engineers who are responsible for the IoT, API & digital propositions as well as a large range of connected and non connected heating controls & thermostats for a broad range of technologies. Alongside this, I’m responsible for managing the digital product strategy and roadmap and ensuring the successful delivery of products into the UK market, working closely with trade associations and working groups on future industry regulation.
in this role i was responsible for launching new products into the UK market as well as developing and maintaining the portfolio of existing industry leading products. Monitoring product sales volumes, margins, reliability and managing the resolution of all product specification and reliability issues working closely with all internal stakeholders, group programme management, quality and R&D. Co-ordinating with brand marketing and internal departments to innovate, develop strategies and product argumentation for new and existing products, whilst supporting the sale teams with detailed technical solutions, product information and training as required.
I provided technical, design and practical assistance for Controls, Ground Source & air source heat pumps, Mechanical Ventilation, Air conditioning and Hybrid Systems for consultants, specifiers and installers for multiple bands. Developed applications supporting the sales force, product management & system technologies accessing and distributing information, carrying out calculations and generating specifications.
I provided over the phone technical support covering current industry standards, gas boilers, system controls and renewable technologies, created a suite of schematics to support internal and external customers, created a intranet and suite of tools to support the technical team in providing information efficiently whilst ensuring a great service to the customer.
I worked in customers’ homes and businesses, installing and repairing boilers, gas fires, kitchens, bathrooms, under floor heating, central heating, cookers and drainage systems. Annually serviced gas appliances and provided Landlord Safety Checks. Establishing good customer relations.
